Managing complex situations

Our team have specialist skills responding to complex situations where clients have boundary issues, demonstrate forms of self-harm and present as suicidal and/or aggressive. If you or your team are working in a situation where volatile events or outbursts occur from time to time, this training can teach you a range of techniques and frameworks to keep people safe and confidently resolve complex incidents.

Managing complex situations

What you will learn

  • What are complex situations
  • How to respond in complex situations
  • Practical skills in diffusing a complex situation


This course is offered as a series of tailored units depending on the depth of training required. The cost is for a group of up to 20 participants.

  • One-hour taster – $300
  • Half day intensive – $800
  • Full day comprehensive – $1,500

*Pricing subject to review in September 2017

How do I book?
To learn more about the training we provide or book a session with us please contact us on 02 9672 9200 or email [email protected]

Alternatively, you can complete the online referral form which you will find when you click on the “Refer a team for a workshop” button below. Once the referral has been received one of the friendly 180Wellbeing staff will contact you to get things going.